Patrick Boyle’s Why
Most people know what we do and where we serve: HVAC Company in Philadelphia and Havertown, PA, Oil Delivery Companies in PA, and Propane Delivery Service in PA.
Many people know how we do it: Great employees, a commitment to continuing education, and honest, hard work.
But not many people know why we do it (or at least why I do). Here is my story.
In the summer of 1993, I was heading into my sophomore year of high school. As I had since the sixth grade, I was working at Boyle Energy with my grandfather and father, just helping out around the shop, cleaning, and acting as a gofer for the technicians. I loved spending time in the family business, but I had no idea how special that business was, and how different it was from other heating and air conditioning companies. That summer truly opened my eyes, and one service call, in particular, has stayed with me for nearly 25 years and contributed to my joining the company full-time after college.
One hot day, I was on a service call with Bob Reeves, a wonderful technician who worked for Boyle Energy for 35 years – if you have been a customer for any length of time, you probably know what a great guy Bob is. We were finishing up our call and the lady who owned the house asked Bob how “old Joe Boyle” was doing. Bob answered, and then introduced me as Joe’s grandson. The lady then looked me right in the eyes and said, “I’ll never forget the winter my husband lost his job and your grandfather said we didn’t have to pay for the oil to heat our house until we had the money for it. I love your grandfather.”
I was so proud that my grandfather had done such a wonderful thing for a family that had fallen on hard times. What she said next, however, blew me away: “And I still have never met the man.” I wasn’t expecting to hear that. How amazing, I thought, that a person could have such a lasting and positive effect on someone he’d never even met. My grandfather was a man who did just that, and he built the kind of company I want to work for, filled it with people I want to work with, and showed me the kind of person I want to be.
That’s why I work here.